Contact & Policies



We do not have a full time receptionist at Amara. Because of this the best way to get ahold of our team is by texting 515-305-3416! Especially for cancellations or questions that need answered asap!

 

Y O U R  A P P O I N T M E N T 

 

I would like to take this opportunity to tell you more about what to expect at your appointment with us. First and foremost, thank you for booking online. We take all of our bookings electronically to ensure that you get the appointment you want, with who you want, and nothing is lost in communication via email, phone, or text. You can always reach our online booking at amaraankeny.com. Your appointment will include a consultation, pricing estimate, service, wash, blow dry, and style.  

 

C O N S U L T A T I O N 

 

Each guest is provided a full consultation at every appointment. We love to see your pictures and inspiration and love to share our ideas as well. You can expect to go over ideas, options, and pricing during your consultation. If the price you are quoted doesn’t fit your budget please ask for other options before any color is applied. We want to always do our best to respect your budget and boundaries when it comes to your hair!

 

S T Y L E 

 

Each guest leaves Amara fully styled and sometimes even with a bonus braid or fun twist! We love to take pictures of our work for our social media accounts and appreciate so much when you share our work as well! Tag us! 

 

FIX IT POLICY 

 

We are happy to fix any problems with your cut or color if notified within ONE week of the original service. Please note that there is a difference between a “fix” and changing your mind. We will NOT issue a refund without doing a fix first. A fix must be done with your original stylist. We view fix appointments as a huge learning opportunity and appreciate the feedback and grace so much!

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NO SHOW POLICY

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If you do not notify us within 24hr of your (color) appointment you will be charged a $50 no show fee. Our stylists are paid commission. That means if you don't show up, they don't make money. We understand that things happen but if we are given enough notice we can typically fill your appointment time and really appreciate the notice!